Refund and Returns Policy

Our refund and returns policy applys only if there is a sufficient (good reason) for that. So please take your time when ordering (be sure what you order) and if You require any advice or help..simply ask. 

IF THE PRODUCT YOU ORDERED IS NOT AVAILABLE FROM FROM THE  BRAND OF YOUR CHOICE WE MIGHT SEND SAME PRODUCT FROM DIFFERENT BRAND INSTEAD. (same or very similar quality).  – WE WILL ALWAYS INFORM YOU FIRST ! 

All our orders are handled with utmost care and professionalism as well as full discreet

To complete your return, we require a receipt or proof of purchase (screenshot of the order inc order nr)

Please do not send your purchase back to the manufacturer.

No partial refunds are granted (good will in certain situtations)

Need help?

Contact us at shop@hellosteroids.com for questions related to refunds and returns.

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